Privacy Policy

Privacy Policy

This Privacy Policy explains how P&S Associates (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services,or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interactions with us. In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interactions with us. In addition to the specific uses outlined The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details such as your name, address, phone number, and email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, and security questions.
  • Shopping information, including items you view, add to your cart, or save to your wishlist.
  • Customer support information, including details you provide in communications with us, such as messages sent through our Services.

Some features of the Services may require you to provide specific information about yourself. While you may choose not to provide this information, doing so may limit your access to certain features.

Children’s Privacy

P&S Associates' Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below, so we can delete it.

As of the effective date of this Privacy Policy, we do not knowingly sell personal information of individuals under the age of 18, as defined by applicable law.

Security and Retention of Your Information

We take reasonable measures to protect your personal information; however, no security system is completely foolproof, and we cannot guarantee absolute security. Additionally, the transmission of information may not be fully secure. We recommend avoiding sharing sensitive or confidential information through insecure channels.

The retention period for your personal information depends on various factors, such as whether we need the information to maintain your account, provide our Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
  • Right to Access/Know: You may request access to the personal information we hold about you and details on how it is used and shared.
  • Right to Delete: You may request that we delete the personal information we have about you.
  • Right to Correct: You may request that we correct any inaccuracies in the personal information we maintain
  • Right of Portability: You may request a copy of your personal information and its transfer to a third party in certain cases
  • Restriction of Processing: You may ask us to stop or limit processing your personal information
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you may withdraw it at any time.
  • Appeal: If we decline your request, you have the right to appeal our decision by replying directly to our response.

Managing Communication Preferences: You may opt-out of receiving promotional emails at any time using the unsubscribe option in our emails. However, you may still receive non-promotional emails related to your account or orders.

To exercise any of these rights, please contact us using the details below. We may request information to verify your identity before responding. If applicable, you may designate an authorised agent to act on your behalf. In such cases, we may request proof of their authority and verify your identity directly.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may appeal our decision or lodge a complaint with your local data protection authority, depending on your location.